General Terms & Conditions
Data Protection
We take data protection and our obligations under the Data Protection Act seriously. We will treat all your, and your child’s, Personal Information as confidential. We will keep it secure and we will fully comply with all applicable UK Data Protection Act and consumer legislation. Once your booking has been provided, you can unsubscribe from our database at any time by contacting Ministry of Netball directly (please see our contact details below).
We may use your personal data to send you information and updates regarding your booking. It may also be used to respond to your inquiries, questions, and/or other requests.
With your consent, we may send you information regarding our products and services or events, as well as promotional electronic communications. You can unsubscribe at any time from receiving such promotional electronic information by contacting Ministry of Netball directly (please see our contact details below).
We keep your data for five (5) years after the end of the products and services or your last interaction with Ministry of Netball. If you have not attended or purchased our products and services, or had any contact with Ministry of Netball for five (5) years, your data will no longer be identifiable in our databases.
Photography and Video
On occasion, Ministry of Netball may employ the services of a suitable and DBS cleared photographer to take marketing pictures on Camp. These photos may be used in our marketing materials including for brochures, flyers, our website and occasionally our social media. For your child's protection, we will never include the names of children alongside photos. If you would like us not to take pictures of your child, please let us know.
Illness and First Aid
It is the purchaser’s responsibility to inform Ministry of Netball, at the time of booking, of any pre-existing medical, physical or behavioural conditions, or medication requirements, so that we can make provision for the child’s specific needs on Camp. If we are not clear on some or all of this information, we reserve the right to exclude the child from some or all activities.
In the event of an injury to any child while under Ministry of Netball's care, appropriate First Aid will be administered by a qualified First Aider. If the injury is more serious, we may need to call the emergency services and will immediately inform parents / caregivers. We have comprehensive procedures, in which all staff are trained.
Our staffing ratios are between 1:8 and 1:12, depending on child age and the type of activity.
Insurance and Liability
All children under Ministry of Netball's care are covered by Public Liability Insurance up to £5 million.
Booking
Bookings placed online will be confirmed by email. Full payment constitutes acceptance of the booking terms and conditions. Please check the booking confirmation email carefully, to ensure the dates, location and details are correct and as expected. Let us know as soon as possible if there are any discrepancies.
Payment
Ministry of Netball accepts payment by credit card or debit card. At this time, we are unable to accept childcare vouchers, however this is something we are working towards for future camps. A booking is confirmed only when full payment is received. Please contact us if there is a problem with meeting payment.
Cancellations
We will endeavour to accommodate reasonable requests regarding booking amendments and / or cancellations due to unforeseen circumstances. This will be subject to the Camp planning requirements and any costs incurred. This will be at our sole discretion.
Contact Details
Head Coach
Name: Jess Melville
Phone: +44 79089 37554
Email: jess@ministryofnetball.co.uk
Admin
Name: Benny Melville
Phone: +44 75345 64078
Email: benny@ministryofnetball.co.uk